Shipping Methods

1. Standard Shipping

  • Delivery Time: 3-5 business days
  • Cost: Free for orders over NPR 1000; NPR 50 for orders under NPR 1000
  • Service Area: Nationwide

2. Express Shipping

  • Delivery Time: 1-2 business days
  • Cost: NPR 100 flat rate
  • Service Area: Major cities and selected areas

3. Same Day Delivery

  • Delivery Time: Delivered on the same day for orders placed before 12 PM
  • Cost: NPR 150 flat rate
  • Service Area: Kathmandu Valley only

Order Processing

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
  • Order Fulfillment: Orders are processed and shipped within 24 hours on business days.
  • Tracking: After your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

Shipping Policies

  • Delivery Attempts: If the courier is unable to deliver your package on the first attempt, a second attempt will be made. If the package is undeliverable after two attempts, it will be returned to Lumbini Mart, and our customer service team will contact you for further instructions.
  • Delivery Address: Please ensure that the delivery address provided is accurate and complete. Lumbini Mart is not responsible for delays or misdeliveries due to incorrect or incomplete addresses.
  • Order Status: You can check the status of your order at any time by logging into your account on our website.

International Shipping

Currently, Lumbini Mart does not offer international shipping. We only ship within Nepal.

Returns and Exchanges

If you need to return or exchange an item, please refer to our Returns and Exchanges policy for detailed instructions.

Contact Us

For any questions or concerns regarding shipping, please contact our customer support team. We are here to assist you and ensure your shopping experience at Lumbini Mart is pleasant and satisfactory.

Thank you for shopping with Lumbini Mart!